Trading Standards Officer

Full Vacancy Description

Maintain an up-to-date knowledge of general Trading Standards legislation and technology to uphold competencies and awareness of current best practice.

Advise consumers and businesses, including Primary Authority partners on consumer protection law in relation to the buying, selling, renting, and hiring of goods and services. As required provide in-depth specialist advice to businesses, orally and/or in writing, communicating messages clearly and appropriately, on their rights, duties, and obligations under Trading Standards legislation.

Undertake enforcement work including investigations, inspections, routine test purchases, sampling and screen testing of products, projects, and other interventions, as directed, to determine compliance with legislation, including taking part in national, regional, and local initiatives and enforcement activities.

Gather and present evidence for investigations in accordance with statutory requirements, codes of practice and council policies and procedures. Ensure that businesses, consumers, and witnesses are updated regularly on the progression of their case/ enquiry. Where appropriate participate in the legal process through the preparation of legal reports and giving evidence in Court, hearings, or tribunals, as necessary.

Essential:

Diploma in Trading Standards (DTS) or Diploma in Consumer Affairs and Trading Standards (DCATS) or equivalent.