Trading Standards Officer

Full Vacancy Description

You will be joining a busy, friendly, and professional Licensing & Business Compliance Team with prospects to gain experience in a wide range of subject areas as well as operate in a variety of commercial and domestic settings.

The team covers a wide range of functions including Food Standards, Feed Hygiene, Animal Health and Welfare, Fair Trading, Consumer Advice, Product Safety, Door Step Crime, Under Age Sales of Restricted products, Counterfeiting and Licensing enforcement.

The successful candidates will be working in our Regulatory Services team which is made up of multi-disciplinary professionals including Licensing, Trading Standards, Food and Safety, Housing Enforcement and Property Licensing. These specialisms embrace a range of service areas used by the community which primarily involves people, businesses or organisations needing to obtain some form of consent or are required to comply with various legal provisions. The service area aims to:

Ensure that the public, visitors, workers and residents have the right to a healthy and safe work and domestic environment.

Treat all regulated persons and businesses in a fair and consistent manner, through a process of education, persuasion and enforcement, ensuring that the public and businesses observe the law

Protect public health and the wider environment, whilst minimising disruption to enterprise or economic activity and reducing the legislative burden on complaint and business.

We are seeking a positive, experienced, enthusiastic, talented and driven Trading Standards Officer to join this busy and dynamic team.

Our Values

It’s great to know that you are interested in working with us. As a prospective employee, it is important that everyone who works for us is committed to our values and shares our commitment to becoming a more diverse and inclusive organisation.

Our Values are:

What is the job role?

Under the general direction of the Principal Trading Standards Officer, the successful candidate with be responsible for contributing to delivering a high quality Business Compliance Service in a way that contributes to the achievement of the Council’s vision and objectives for a growing and sustainable city.

The day-to-day requirement of this role includes enforcing all relevant legislation administered by the section, and to educate and encourage the public and business proprietors in order to improve relevant standards. You will also be:

Investigating complaints.

Conducting inspections.

Preparing reports and briefing notes.

Taking evidence and preparing prosecution files.

Interviewing alleged offenders under PACE.

Who are we looking for?

A Trading Standards Officer with experience of carrying out investigative work in an enforcement environment, with knowledge and an understanding of legislation and Codes of Practice (including PACE) in relation to Trading Standards and Consumer Protection and any associated regulations and policy relevant to the service area. Experience of sampling, animal health and welfare, food standards and feed hygiene are desirable.

As the successful candidate, you will have the ability to build relationships with businesses and customers and have excellent standards of customer care and equal opportunities when delivering the business compliance function.

We are looking for someone with the ability to deal confidently with a wide range of people including businesses, the public, internal and external stakeholders, Elected Members, senior managers and colleagues. You will need to have good written and oral communication skills and excellent organisational skills to enable workload prioritisation and meeting deadlines.

Please specify what relevant qualifications you have in relation to this post

Experience and Knowledge of working within a Trading Standards Team

Examples of dealing with customers and building relationships with businesses to get desired outcomes.

Ability to work on your own initiative and generating ideas to solve problems.

For full details on the application process please read the attached document on us

As a council with improvement at its heart, we’re committed to making life better for the people who live and work here. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.

Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too