Trading Standards
London
Contract
Competitive Salary Offered
Job description Trading Standards Officer
Purpose of role
To be responsible for duties across the Trading Standards agenda in order to regulate the trading environment relevant to delivering a comprehensive Trading Standards Service.
Role Specific Responsibilities
To take a lead role in relation to one or more of the Trading Standards statutes enforced by the service and provide support and advice to non-specialist officers as required.
To assess goods and services to ensure compliance with relevant law. This may include out of hours work.
Have an excellent knowledge of the range of legislation enforced by Trading Standards
Conduct sound regulatory and enforcement practice to professional standards and as authorised by the Trading Standards and Licensing Manager
To lead on and manage more complex and contentious cases as required
Contribute to and lead when required special projects and investigations as directed by the Trading Standards and Licensing Manager
Undertake inspections and searches of relevant premises either by prior arrangement or unannounced as required including weights and measures inspections. This may include out of hours work
To be prepared to respond to any emergency situation relating to the Service’s work if required
Respond to and investigate reports and complaints received under relevant criminal and civil law
Provide advice, information and assistance to businesses to help them comply with criminal and civil law
To attend and contribute to meetings, lectures, seminars and other training and development courses and to mentor, encourage and support the development of new or junior staff
Disseminate best practice as required
When required support other officers across the Directorate, for example Licensing or Environmental Health Officers
Financial Responsibilities
To be responsible for the safe keeping of technical equipment and other departmental assets issued and employed in the course of discharging his or her duties
To contribute to income generation and process of collection of fees and charges as required
Administration and Customer Focus
Represent the Council in both criminal and civil proceedings
Represent the service at relevant committee meetings, corporate groups and external meetings and prepare reports for such meetings as required
Provide services in a customer focussed manner and in accordance with corporate customer care standards
Contribute to the preparation and execution of publicity, campaigns, education and prevention work as required
Maintain confidentiality in all aspects of the role and in accordance with relevant procedures to the highest possible standards of conduct
To provide timely performance information and reports as required
Assist with the development of relevant protocols, procedures and service level agreements as required
Flexibility
A high degree of flexibility is required to deliver services effectively and work may be required to be performed not specifically referred to in this role profile. Such duties will fall within the scope of the post at the appropriate grade
The business environment does not solely operate, nor crime, disorder and anti social behaviour occur during traditional working hours. The post holder will be required to work flexibly in order to achieve the aims and objectives of the service. This may include weekend or evening working as part of the normal working week
Qualification Requirement
Diploma in Trading Standards or equivalent is desirable
Excellent numeracy, literacy and communication skills
Full clean current driving licence. Access to a vehicle is required for which a relevant vehicle allowance will be paid
Technical / Knowledge Requirements
Excellent IT skills being a competent user of all Microsoft packages. Ability to use bespoke corporate packages
Experience and knowledge of conducting sound regulatory and enforcement practice
Excellent administrative practice and experience of governance requirements
Good understanding of performance management
Experience of managing projects. Excellent reasoning and analytical skills
Excellent understanding and knowledge of Trading Standards legislation. Keep up to date with key international, national, regional and local policy developments and new legislation
Experience of working with a range of partners and organisations to achieve agreed goals
Excellent customer care in practice
This Vacancy is no longer open for applications. Please search vacancies or submit your CV
Trading Standards
London
Contract
Competitive Salary Offered