Environmental Health, Enforcement, Other Roles
Competitive Salary Offered
Job Title: Public Protection Officer
We are looking for Public Protection Officer to assist businesses to reopen in a safe way in line with Covid 19 requirements. The successful candidate must have NEBOSH or be a qualified Environmental Health or Health and Safety Officer
Main Purpose of the Job/Key Objectives:
To complete compliance, enforcement, and project work within the Public Protection Service to ensure the delivery of a high-quality customer focused specialist enforcement service within a performance management regime.
To work on defined areas within the Public Protection Service as defined by your Line Manager.
To support the Public Protection Management Team to ensure the service operates in an effective, efficient, and collaborative manner creating positive outcomes and continual service improvement.
To support robust project management for the service.
1. The post holder reports to a Public Protection Manager
2. The post holder does not have any line management responsibility.
3. The post holder will carry out casework within specific technical areas.
4. The post holder will be required to work 36 hours per week some of which will be required to be outside of business hours based on the demands of the service.
5. The post holder is responsible for ordering and maintaining equipment and protective clothing available to assist in the duties of the post.
1. Experience of successfully managing a multi-disciplined enforcement caseload.
2. Experience of successfully working within varied Public Protection Services.
3. Experience of effectively working with key stakeholders and clients such as members, residents, external agencies, business partners and the private sector.
4. A high level of achievement in meeting statutory duties, attaining legal compliance and enforcement work through to successful prosecution.
5. Experience of supporting the delivery of projects from inception to completion.
6. Experience of the use of ICT, the MS Windows operating system, MS Word, MS
Excel, MS Project, MS PowerPoint, GIS, Instant Messages, App’s, and tools for mobile working.
7. Experience of ordering products and equipment to support own work, ensuring
appropriate records are kept for audit purposes.
8. Experience of working through the democratic process including reporting to committees, forums, and strategic groups.
9. Experience in supporting the implementation and maintenance of quality management systems.
10. Experience of cross authority working.
11. Experience of supporting change and transformation.
1. Degree, diploma or relevant academic or professional qualification (or equivalent) essential.
2. Membership of a relevant professional organisation desired.
1. Required to work outside of core hours on a pre-arranged basis.
2. Ability to work individually and as part of a team.
3. Current driving license.
Key Accountabilities and Result Areas
Key Result Area Expected End Result
To respond to and fully investigate reactive request for service relevant to Public Protection and own areas of competency as defined within your PDR and 121’s.
To provide a high quality, efficient and compliant service.
To carry out proactive work such as inspections and sampling programmes.
To ensure statutory duties are met.
To support Projects as agreed with a Public Protection Manager
Service delivered and developed in a timely and successful manner.
To achieve agreed performance targets for the service and individually as defined within service and corporate plans; and PDR’s/121’s.
Agreed performance criteria met resulting in high quality service provided, ensuring legal compliance and efficiency for the Council.
To maintain a technical and legal knowledge of specified technical areas of expertise within the Public Protection
Technical Competency Matrix.
Services delivered to best value and within the appropriate legislative framework.
To be aware of the sensitive nature of the services provided to respond swiftly and effectively to allay incidents that could have the potential for adverse publicity and be detrimental to the council
Reputation of the council safeguarded, and strong partnership working with other agencies and stakeholders maintained.
To liaise and work with members and senior managers in relation to own caseload.
Informed and engaged members and senior management.
To maintain close links and promote collaboration and partnership working with relevant stakeholders and clients in relation to your current caseload.
Maximised potential for cross service and Council working. Gained efficiencies through partnership approach. Business Plan and corporate objectives met to the required standard.
To ensure maximum customer care provision when completing caseload and support projects to support a robust appropriate customer service provided to customers.
Service monitoring and performance programme.
To support continuous service delivery improvement when completing casework.
Effective and efficient service delivery in line with Service and Corporate Plans.
Make full use of ICT available to support service monitoring and efficiency.
Management Information used to develop and deliver services.
Represent the Service at meetings of Council, committees, officer working groups and relevant meetings of outside bodies in relation to the specific technical areas you are working on.
Service represented at relevant meetings and actions taken forward as required.
Order products in accordance with the Councils Financial Framework Services delivered on budget in compliance with policies
Carry out responsibilities under the H&S at Work Act 1974 and associated regulations and promote a safety culture in accordance with the Council Health & safety policies and procedures
Up to date knowledge maintained.
A safe working environment.
Other duties required by the Service as directed by your Line Manager.
To ensure appropriate service can be provided.
Competency Level Criteria to be Evidenced (Description)
Communicating openly and effectively
Communicates complex information to others effectively
Is a clear and persuasive communicator, using influencing and negotiating skills when necessary
Actively listens to, respects, and values the view of others
Presents succinct, well balanced information orally and in writing, with clear outcomes
Sets up opportunities to influence others prior to decisions being made
Understands and responds to organisational politics
Facilitates discussions to achieve collective objectives
Creates an environment where team/s are encouraged and developed, to enable them to communicate effectively
Managing Personal and Organisational Change
Is open to new ideas and takes account of other people’s points of view and ideas
Contributes positively to the change process and sees change as an opportunity to improve performance and customer service
Recognises the impact of change on others and supports them through it Uses an awareness of the bigger picture along with common sense to interpret and implement policy.
Competency Level Criteria to be Evidenced (Description)
Identifies opportunities for change
Learns from experience and others and uses opportunities to acquire new skills and improve knowledge
Achieving Results and Success
Evaluates and monitors performance
Uses knowledge of social and political dynamics to achieve results
Encourages organisational learning and continuous improvement
Demonstrates integrity, fairness and consistency in decision making
Sets demanding but achievable objectives for self and others
Achieves results through effective management of self and others
Identifies and manages risk
Assumes personal responsibility for making decisions, identifying solutions, and achieving the best possible outcomes
Acknowledges and values the positive contribution that everyone can make
Always demonstrates integrity
Considers impact of own actions and tries to cater for the differing needs of others
Acts as a role model always sets a personal example of good equalities practice
Challenges inappropriate and discriminatory behaviour
Understands different learning and personality styles and preferences
Respects confidentiality wherever appropriate
Acts upon concerns about discrimination or inequality of opportunity
Applies consistent standards of service and response
The Council has a strong commitment to achieving equality of opportunity in its services to the community and in the employment of people. It expects all employees to understand, comply with and promote its policies in their own work, and to undertake any appropriate training.
Comply with Health and Safety Regulations associated with your employment.
Be aware of the council’s responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of all personal data held on such systems and ensure that all processes comply with this.
To treat all information acquired through your employment, both formally and informally, in strict confidence. There are strict rules and protocols defining employees’ access to and use of the council’s databases, any breach of which will be regarded as subject to disciplinary investigation.
You may be required to work at any Council site.
Demonstrate a flexible approach in the delivery of work within the service area.
Consequently, the post holder may be required to perform duties not specifically identified in the job profile, but which are in line with the general responsibilities of the post.
Deal with any Safeguarding issues that might arise, in line with the Council’s policies and procedures.