Main Vacancy Details

Category

Enforcement, Other Roles

Location

London

Contract Type

Contract

Salary

Available On Enquiry

Housing Officer

Full Vacancy Description

Job Description                  Housing Enforcement Officer

Responsible for:                 Private Sector Housing and Private Rented Property Licensing Scheme

Purpose of the Job

To improve the quality, safety and choice of residential accommodation in the Borough through a range of professional and specialist interventions to regulate the private rented housing sector.

To ensure that all privately rented properties meet the correct standards and provide safe accommodation to the residents of the borough.

To carry out enforcement and take legal action including preparing legal court prosecution case files, giving evidence at court, and attending to obtain warrant of entries as necessary

Main Activities

As a front-line officer, carry out all duties connected with providing a Private Sector Housing and Licensing Service to support the delivery of the regulatory / statutory service in accordance with any relevant procedure, legislation, and case law.

To manage a full and varied case workload to meet legislative and departmental time frames. Be responsible for the investigating of complaints, for example complaints of disrepair, illegal eviction or harassment as well as dealing with unlicensed properties and other housing related matters, applying legislation relating to private sector housing.

Responsible for carrying out enforcement intervention in accordance with legislation, policy and procedure.

To inspect properties using HHSRS and ensure that properties meet the minimum required standard. Where enforcement is considered necessary, you will be responsible for ensuring enforcement notices are drafted with schedule of works to remedy hazards by service of the appropriate legal notices.

Responsible for taking legal action and preparing legal court prosecution case files, as well as giving evidence at court and attending to obtain warrant of entries as necessary.

You will work in collaboration with the wider service and will ensure compliance audits and enforcement activities are carried out in accordance with current legislation, and the council’s enforcement policy.

Take an active role in promoting community development, i.e. provide advice and information to customers and stakeholders where appropriate, attending the landlord’s forum and other forums as required to support landlords and stakeholders. 

To liaise with other professional services, both internally and externally of the organisation, where a multi-disciplinary approach to problems is required and take a proactive approach to problem solving.         

To respond to a wide range of problems arising from service requests, proactive work, referrals and other communication. You will take ownership and responsibility for all aspects of their own case workload within Private Sector Housing including (but not limited to): HHSRS inspections and assessments are carried out to a professional standard, cases are progressed within a timely manner and in compliance with legislation, preparation and service of enforcement notices, preparation of prosecution case files and be able to attend court and the Upper Tier Tribunal as the councils professional witness, attend court to obtain warrant of entries, provide comments on planning applications and complex licensing applications.

Use information technology and software equipment to carry out the responsibility of the post.

To work on allocated projects as directed to support the improved delivery of the service. Ensure responsibilities are delivered on time, to standard and agreed outcomes.

The post holder will provide support and guidance to colleagues as necessary to support the regulatory service. This includes, providing expert advice to management on complex cases and other enforcement issues that may arise.

The postholder will also address enquiries and complaints, work with individual landlords, and landlord groups to ensure high quality services are delivered.

The post holder will proactively identify and address vulnerability and safeguarding issues ensuring appropriate support and referrals are made.

Customer Care

Provide services that are fair and accessible to all, challenging existing practices that support the traditional culture and promote the Customer First proposition across the Council.

People Management

Foster teamwork involvement with staff to increase performance. Create an environment for ideas and innovations to be explored and work practices challenged. Encourage staff to meet their full potential.

General Accountabilities and Responsibilities

Ensure compliance with appropriate legislation, Council Policies, the Council Constitution, Financial Rules and other requirements of the Council. 

Promote the development of a high-quality individual need led service, to comply at all times with the Council’s policies and procedures, particularly those regarding Data Protection, Equalities and Diversity and Health and Safety.

Undertakes a proactive, committed approach towards the Councils Best Value ethos.

Ensure compliance with and actively promote the Council’s Equalities and Diversity policies and strategies.

Ensure compliance with and actively promote Health and Safety at work legislation, Council and Departmental H&S policies and procedures.

Comply with the competencies and standard requisites agreed by the Council as relevant to your post.

Comply with the Data Protection Act 1998 (all employees of the Council will not disclose or make use of, for their private advantage, any information held on manual or computer records, which are not available to the public, however acquired).

Take responsibility for continuing self-development and participate in training and development activities.

The above-mentioned duties are neither exclusive nor exhaustive and the postholder may be called upon to carry out such other appropriate duties as may be required by the Line Manager within the grading level of the post and the competence of the postholder.

 

 

 

 

This Vacancy is no longer open for applications. Please search vacancies or submit your CV

Main Vacancy Details

Category

Enforcement, Other Roles

Location

London

Contract Type

Contract

Salary

Available On Enquiry

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020 8360 7289
Kenyon Block Consultants Ltd,
87-89 High St,
Hoddesdon, EN11 8TL
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