Training and Recruitment Coordinator

Full Vacancy Description

Job description                     Training and Recruitment Co Ordinator

The contract is due to run between 20 November 2017 and 29 March 2019

The pay is £10.07 per hour PAYE which rises to £10.33 after twelve weeks or £12.54 per hour umbrella which rises to £12.86 after twelve weeks

The office is based in Burton upon Trent

Our Vision - Is for a connected Staffordshire, where everyone has the opportunity to prosper, be healthy and happy.

Our Outcomes - The people of Staffordshire will:

Be able to access more good jobs and feel the benefit of economic growth

Be healthier and more independent

Feel safer, happier and more supported in and by their community

About the Service

Community Safety is the generic name given to the grouping of what used to be separate services including Trading Standards, Scientific Services and Animal Health and Welfare. Community Safety is part of the Families and Communities Directorate and exists to deliver and contribute to the Vision and Mission of Staffordshire County Council and to discharge mandatory duties placed on the local authority by central government.

The Claims Management Unit supports the Ministry of Justice (MOJ) with responsibilities for authorisations, monitoring the market and enforcement in relation to the Compensation Act 2006.  This Act introduces a compulsory authorisation procedure and rules of conduct for claims management businesses.

The Claims Management Regulation Unit is responsible for the enforcement of The Compensation Act 2006.  We work to protect and promote the interests of consumers and the public, and to ensure that the firms we regulate understand and comply with the conditions of their authorisation. 

We ensure that businesses who are authorised to provide Regulated Claims Management Services (RCMS) comply with the Conduct of Authorised Persons Rules 2014.  Where we establish that businesses are not compliant we will take action in accordance with our enforcement policy to bring them to compliance.

Reporting Relationships

Responsible to:        Support Services Manager

Key Accountabilities:

Assist the Support Services Manager in the planning, management and implementation of training activities. This will include initiating and updating documentation and processes

Assist in the co-ordination and administration of recruitment and selection processes, ensuring compliance to SCC policy.  Liaise with employment agencies and Comensura

Support the Support Services Manager to provide skills gap analysis within teams and develop a training plan for staff

Administer and co-ordinate training courses and recruitment activity including maintenance of a computerised records

Provide assistance with the monitoring and maintenance of financial matters to assist the Support Services Manager in controlling the budget for the Unit

Book venues and training providers ensuring best value.  Support the procurement of training from external providers

Undertake financial administration procedures, monitoring and managing agreed training budget.

To undertake a range of customer care duties which will include responding effectively to enquiries answering queries appropriate to the team and accurately recording messages

Maintain accurate recruitment and training records and documentation in line with set procedures.

Produce documents to a high standard of accuracy and presentation using the software provided. This will include letters, tables, presentations and training materials

Prepare, monitor and disseminate training evaluation data for Managers, including the preparation of reports for the management team

Administer places on training events including the preparation and issuing of joining instructions for courses and booking of venues, equipment and appropriate training materials

Organise and oversee work experience opportunities

Adhere to SCC financial and HR practices, methods and procedures

To undertake and participate in in-service training

Professional Accountabilities:

The post holder is required to contribute to the achievement of the Council objectives through:

Financial Management

Personal accountability for delivering services efficiently, effectively, within budget and to implement any approved savings and investment allocated to the service.

People Management

Engaging with People Management policies and processes

Equalities

Ensuring that all work is completed with a commitment to equality and anti-discriminatory practice, as a minimum to standards required by legislation.

Climate Change

Delivering energy conservation practices in line with the Council’s climate change strategy.

Health and Safety

Ensuring a work environment that protects people’s health and safety and that promotes welfare and which is in accordance with the Council’s Health & Safety policy.

Safeguarding

Commitment to safeguarding and promoting the welfare of vulnerable groups.

Qualifications/Professional membership

Possess NVQ3 qualification or equivalent and / or experience within a relevant environment

Educated to GCSE in English and Maths or equivalent.        

Knowledge and Experience

Experience of supporting managers in all aspects of recruitment and training

Record keeping in line with office procedures, systems and equipment

Be able to evidence experience of working with internal/external customers to provide a quality service.

Experience of working in a customer focussed environment providing good quality customer service.

Experience of convening and administering formal meetings including minute taking.

Experience of administration working in a training or recruitment environment.   

Skills

Organised and methodical approach to administration and record keeping

Good IT Skills to include MS Office and databases

A high level of confidentiality

Excellent written and verbal communication skills at all levels

Excellent Time Management skills with the ability to work under pressure within a team or on own initiative.

Attention to detail

Strong interpersonal skills

A flexible approach to work, demonstrating the ability to respond positively to changes in allocation of work at short notice. 

A commitment to equal opportunities and anti-discriminatory practice.

This post is designated as a casual car user     

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