Trading Standards
West Midlands
Contract
£10-£20/hour
Job Description Intelligence Researcher
Role Purpose
To provide efficient and effective intelligence research support to the Regional Intelligence Function.
To collate and research data from a wide range of relevant sources to assist with the implementation of policies and intelligence strategies across the region.
The post holder will require research abilities in order to collate data from a wide range of sources and will be required to develop intelligence/research packages.
Role Responsibilities
1) Research data including its significance, reliability and validity to assist in identifying trends on a short, medium and long term basis. Produce information, statistics and intelligence packages to support decision making by Trading Standards enforcement staff and the RIA in their operational work.
2) Sourcing information and researching topics, identifying information contained in various intelligence databases and the Citizens Advice Consumer Service database, collating update reports from local authorities across the region top assist with the Production of the Tactical Assessment.
3) Provide research assistance on regional and national intelligence projects/investigations through the collection of primary/secondary data and intelligence.
4) Provide courteous and effective communication, both written and oral including receiving telephone calls, offering appropriate advice to officers whilst inputting and grading intelligence logs on what data can be retrieved from different sources and what information can legally be disclosed to third parties.
5) Gather information from a broad range of sources, remove irrelevant data and compile the key information into a suitable format for further interpretation & analysis.
6) Provide assistance with regional and national intelligence projects/investigations through the collection of primary/secondary data and intelligence.
7) Create and sanitise intelligence logs onto the intelligence database in accordance with the required minimum standard as outlined within the Intelligence Operating Model.
8) Liaise with partner agencies including local authorities and other enforcement bodies.
9) Conduct routine Data Protection enquiries following authorised requests to stakeholders and other partners, in line with the required protocol and legislation.
10) Conduct Intelligence database checks following authorised requests, in line with the required protocol.
11) Respond to telephone enquiries from officers and provide advice on intelligence logs.
12) To undertake any other duties as required which are commensurate with the grading of the post.
Person Specification
Educated to A Level standard plus GCSEs grades A-C required in English & Maths and have relevant experience in data analysis/data management or as an Intelligence Professional.
Demonstrate good verbal / written communication skills with the ability to respond confidently and succinctly, including the proven ability to produce clear, concise written reports, reducing mass data to an understandable form, using appropriate vocabulary for a range of target audiences.
Proven ability to conduct research using open and closed sources/extract and interpret complex data to produce intelligence packages in an understandable form.
Proven ability to work independently on own initiative, prioritise own workload in order to meet deadlines and conflicting priorities.
Ability to respond to telephone and email enquiries from customers as appropriate, in line with service standards.
Ability to illustrate personal accountability and work under pressure
Experience of working in an environment where personal integrity, confidentiality and data security are paramount.
Sound administrative and clerical skills, including writing emails, letters and reports, record keeping and collection and collation of information for research purposes.
High level of competence in the use of IT (including MS Office, databases, online resources) / competent in the use of spreadsheets (preferably Excel), databases and word processing.
Ability to work effectively as part of a team.
Willing to work flexibly in response to demands of the job and to travel to other work locations as/when required.
Specialist knowledge of intelligence principles, including good knowledge of the production and sanitisation of 5x5x5s, government protective marking scheme, and the National Intelligence Model / Intelligence Operating Model.
Working knowledge of intelligence operating models
Experience of using intelligence databases
Experience of working within a Trading Standards Service is desirable although traing will be given
This Vacancy is no longer open for applications. Please search vacancies or submit your CV
Trading Standards
West Midlands
Contract
£10-£20/hour